Jennifer Heise

Instructor Librarian; Reference Librarian / Web manager
I answer questions at the reference desk, create guides for using the library, teach individual and group library instruction, and design and maintain the library web site.


Learning Resource Center, Level C, Reference Office
Phone: 973-408- 3675


History, English, Sciences, Science Fiction, as well as Medieval Studies, Pre-modern Medicine, Herbalism and Gardening.

Web Pages:

Drew Library Web Page:
Finding Book Reviews:
My Personal Web page:


Heise, Jennifer, and Stacey Kimmel, eds. Virtual Reference Services: Issues and Trends . ( Binghamton , NY : Haworth Information Press). Simultaneously published as Internet Reference Services Quarterly , 8:1/2, 2003.

Heise, Jennifer, and Stacey Kimmel, “Being There: Tools for online synchronous reference.” Online , 25:6, Nov/Dec 2001, p. 30-42.

Ashley, Teresa, et al, “Users' Information-Seeking Behavior, ” Reference & User Services Quarterly , Spring 2001; 40:3, p240-251.

Education & Experience:
  • B.A. (Math & English), Franklin and Marshall College, 1989
  • MLS, School of Information Studies, Syracuse University 1990
  • Reference Librarian/Web Manager/Helpdesk, Library and Technology
  • Services, Lehigh University, 1991-2005
  • Library Assistant, Library, SUNY Health Science Center 1990
University Committees:

Professional Memberships:

Other Information:

Member, Society for Creative Anachronism (medieval re-creation group).