Jennifer Heise
Title:
Instructor Librarian; Reference Librarian / Web manager
Description:
I answer questions at the reference desk, create guides for using the library, teach individual and group library instruction, and design and maintain the library web site.

Location/
Contact
Information:

Learning Resource Center, Level C, Reference Office
Email: jheise@drew.edu
Phone: 973-408- 3675

 

Interests:
History, English, Sciences, Science Fiction, as well as Medieval Studies, Pre-modern Medicine, Herbalism and Gardening.

Web Pages:

Drew Library Web Page: http://depts.drew.edu/lib/
Finding Book Reviews: http://depts.drew.edu/lib/guides/bookrev.html
My Personal Web page: http://gallowglass.org/jadwiga

Publications:

Heise, Jennifer, and Stacey Kimmel, eds. Virtual Reference Services: Issues and Trends . ( Binghamton , NY : Haworth Information Press). Simultaneously published as Internet Reference Services Quarterly , 8:1/2, 2003.

Heise, Jennifer, and Stacey Kimmel, “Being There: Tools for online synchronous reference.” Online , 25:6, Nov/Dec 2001, p. 30-42.

Ashley, Teresa, et al, “Users' Information-Seeking Behavior, ” Reference & User Services Quarterly , Spring 2001; 40:3, p240-251.

Education & Experience:
  • B.A. (Math & English), Franklin and Marshall College, 1989
  • MLS, School of Information Studies, Syracuse University 1990
  • Reference Librarian/Web Manager/Helpdesk, Library and Technology
  • Services, Lehigh University, 1991-2005
  • Library Assistant, Library, SUNY Health Science Center 1990
University Committees:

Professional Memberships:

Other Information:

Member, Society for Creative Anachronism (medieval re-creation group).