& Network Services
Hardware Support Specialist
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Who am I?
I was born in Long Island, NY in 1975 and lived there until 6th grade where I moved to Newark, DE. In Delaware I attended Salesianum High School for 4 years and received my diploma in 1993. After high school I attended Drew University for 2 years before financial concerns kept me from attending further. I worked for Norrell Services, Inc. for many years before recieving a permanent position with Travelers Bank, now OneMain Financial. During my tenure at Travelers Bank, I was promoted from my current position of Data Entry Clerk (Clerical Support Specialist I) to Lead Clerk (Clerical Support Specialist III). My job was to then oversee the small group of people that were to open and organize credit applications for the data entry clerks. I also supervised the temporary staff that were hired for large mailings. During this period an opportunity to return to Drew as a full time staff member presented itself and I quickly made the decision to return to Drew so that I may finish my education. I am working to finish my degree in Computer Science in the future.
What is the Hardware Support Specialist?
The Hardware Support Specialist is responsible for diagnosing and repairing personal desktop computers and peripherals on campus. The job handles most warranty repair decisions for the student laptop computers. Attempts will be made to repair computers on campus, but some repairs will have to be sent out to the appropriate facility. The job also involves the replacement of individual components due to defects or an upgrade.
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|Rian Spivak||Email: email@example.com|
|36 Madison Ave.||Fax: (973)-408-3995|
|Madison, NJ 07940|